1. Introduction
Welcome to Just Add Herbs. By accessing our website, you agree to comply with and be bound by the following terms and conditions. Please read them carefully.
2. General Conditions
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- We reserve the right to modify, update, or discontinue any part of our website or services without prior notice.
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- Prices, product availability, and promotions may change at any time without prior notice.
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- We reserve the right to cancel any order if fraudulent activity is suspected.
3. Account & Registration
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- To shop on our website, you may need to register an account with accurate personal information.
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- You are responsible for maintaining the confidentiality of your account credentials.
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- We reserve the right to suspend or terminate accounts that violate these terms.
4. Products & Orders
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- All products are subject to availability.
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- We strive to display product descriptions, images, and pricing as accurately as possible, but we do not guarantee that all information is 100% error-free.
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- We reserve the right to limit the quantity of items purchased per person.
5. Payments & Pricing
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- We accept multiple payment methods, including credit/debit cards, online transfers, and cash on delivery (if applicable).
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- Prices listed on our website are in AED (United Arab Emirates Dirhams) unless stated otherwise.
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- Discounts, promotions, or coupon codes cannot be combined unless specified.
6. Shipping & Delivery
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- Orders are processed and shipped within 1-2 business days (major UAE cities). Western Region orders may take up to 5 days.
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- Free shipping is available on orders above AED 200.
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- Once your order is shipped, you will receive an email confirmation with tracking details.
7. Returns, Refunds & Exchanges
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- We accept returns within 7 days of delivery for unused and unopened items.
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- Refunds are processed within 3-4 business days after receiving the returned item.
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- Custom-made or personalized products cannot be refunded.
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- For damaged or incorrect products, we offer free replacements or full refunds.
8. Privacy & Security
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- Your personal data is handled according to our privacy policy
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- We do not share, sell, or misuse customer information.
9. Intellectual Property
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- All content on this website, including text, images, logos, and designs, is the intellectual property of Just Add Herbs.
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- You may not copy, reproduce, or distribute any content without our written permission.
10. Limitation of Liability
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- Just Add Herbs is not responsible for any indirect, incidental, or consequential damages resulting from the use of our products.
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- We do not guarantee that our website will be free from viruses or technical errors.
11. Governing Law
These terms are governed by and interpreted under the laws of the United Arab Emirates. Any disputes will be settled in UAE courts.
12. Contact Information
For any inquiries regarding our Terms & Conditions, contact us:
- Phone: +971-545638733
- WhatsApp: +971-545638733
- Email: info@justaddherbs.com
- Chat: Visit our website to chat with a representative.